All texts, images and other copyrightable content and works made available under 121 Italian Tuition are protected by copyright. Any non-contractual use, especially for commercial or business purposes, requires the prior consent of the provider in writing.

Content specifically provided through a Creative Commons license is subject to the terms of the applicable Creative Commons license.

Any use of all trademarks, brands, designs and business names used by the provider in the context of the offer also requires the prior consent of the provider in text form.

Online classes will have to be taken within an agreed period of time, in order to ensure the best quality of teaching and results.

We recommend that customers take advantage of our free 30-min trial class before booking further lessons.

 In our website you might find third party websites, owned and operated by an independent party over which 121 Italian Tuition has no control ("3rd Party Website"). Any link you make to or from the 3rd Party Website will be at your own risk. 


 These conditions are valid exclusively between the company 121 Italian Tuition owned by Paolo McLoughlin, with registered office in Ballingarry, Kilchreest, Loughrea, Co. Galway, Ireland (Company registration n.580659), hereinafter referred to as ''121 ITALIAN TUITION'' and any person who makes online purchases on the website www.121italiantuition.com hereinafter referred to as ''CUSTOMER''. These conditions may be subject to changes. The date of publication of the conditions on the site is considered the date of their implementation


 Other Applicable Terms

These Terms and Conditions refer to the following additional terms, which also apply to your use of the Site: our Privacy Notice, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate. Our Cookies Policy, which sets out information about the cookies on the Site.



 With these general conditions of sale, 121 ITALIAN TUITION sells and the CUSTOMER buys online the goods/services indicated and offered for sale on the website www.121italiantuition.com. The contract is concluded exclusively through the Internet, through the access of the CUSTOMER to the address www.121italiantuition.com and the realization of a purchase order according to the procedure provided by the site itself.

The CUSTOMER undertakes to read these general conditions of sale before confirming the order.

 In the order confirmation e-mail, the CUSTOMER will also receive the link to download and store a copy of these general conditions of sale.


The CUSTOMER, prior to the conclusion of the purchase contract, takes note of the characteristics of the goods/services as described on the website.

Before proceeding to the payment stage, the CUSTOMER is informed of:

- total price of the goods/services including taxes (where applicable), with details of shipping costs if applicable and any other costs;

- method of payment;

- the timescale within which 121 ITALIAN TUITION undertakes to deliver the goods;

- the timescale (12 months) within which THE CUSTOMER must complete online courses and online language lessons;

- the fact that no refund will be made for online courses/lessons that are not used or completed.

 The CUSTOMER may at any time and in any case before the conclusion of the contract, take note of the information related to 121 ITALIAN TUITION, the geographical address, telephone number, e-mail address. This information is as follows:

 121 ITALIAN TUITION - owned by Paolo McLoughlin

Registered Office in Ballingarry, Kilchreest, Loughrea,

Co. Galway, Ireland

H62 TN67

Tel. +353 877741916



ARTICLE 3 - Conclusion and effectiveness of the contract

The sales contract is considered concluded with an email from 121 ITALIAN TUITION to the CUSTOMER confirming the order. The e-mail contains the CUSTOMER'S data and the order number, the price of the purchased products, the shipping costs if applicable, the email address/geographical address to which the goods/services will be delivered and/or the download link if applicable, and the link to print and store a copy of these conditions.

Following the purchase of online courses/lessons, 121 ITALIAN TUITION will contact the customer to agree date/time of classes.


It is the CUSTOMER’s responsibility to verify the correctness of the personal data contained in the above mentioned e-mail and to promptly notify 121 ITALIAN TUITION of any corrections/modifications to be made.

121 ITALIAN TUITION takes great care in describing the goods/services sold on the site as accurately as possible. Nevertheless, some errors, inaccuracies or small differences between the goods/services depicted on the site and the real goods/services may occur.

121 ITALIAN TUITION undertakes to deliver the product(s) purchased in the within 48 hours after the confirmation email to the CUSTOMER has been sent by 121 ITALIAN TUTION.


ARTICLE 4 - Availability of products

The availability of the products refers to the actual availability at the time the CUSTOMER places the order. This availability must in any case be considered purely indicative since:

- the products could be sold to other CUSTOMERS before the order confirmation, due to the simultaneous presence on the site of several users;

- a computer anomaly may occur that makes a product available for purchase that is not actually available for purchase.


ARTICLE 5 - Methods of payment

Any payment by the CUSTOMER can only be made by bank transfer or PayPal.


ARTICLE 6 - Prices

All sales prices of the goods/services indicated on the website www.121italiantuition.com are expressed in euros and include VAT where applicable.

The CUSTOMER accepts the right of 121 ITALIAN TUITION to change its prices at any time, however the goods/services will be invoiced on the basis of the prices indicated on the site at the time the order is created and indicated in the confirmation e-mail sent by 121 ITALIAN TUITION to the CUSTOMER.

In the event of a computer, manual, technical, or any other error that could lead to a substantial change, not foreseen by 121 ITALIAN TUITION, in the price of sale to the public, making it exorbitant or clearly derisory, the purchase order will be considered invalid and cancelled and the amount paid by the CUSTOMER will be refunded within 14 days from the day of cancellation.


ARTICLE 7 - Right of cancellation

In accordance with the legal provisions in force, the CUSTOMER has the right to withdraw from the purchase without penalty and without specifying the reason, within 14 days from the date of purchase of goods/services.

Cancellations must be notified in writing to info@121italiantuition.com

If you withdraw from this contract, we will repay all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the best standard delivery we offer have) immediately and at the latest within 14 days from the date on which the notification of your cancellation of this contract was received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you.

FOR ONLINE LESSONS: Right of cancellation ONLY APPLIES to customers who have not started their lessons at the time of withdrawal;

FOR ONLINE COURSES: Right of cancellation ONLY APPLIES to customers who have not accessed the purchased online course at the time of withdrawal.

FOR DOWNLOADABLE LEARNING MATERIAL/RESOURCES: Right of cancellation DOES NOT APPLY to downloadable material/resources.


ARTICLE 8 - Methods of delivery

121 ITALIAN TUITION delivers their products online on a global scale. A fast and reliable internet connection is recommended for live online language lessons and online language courses.

Online lessons (individual and for groups) are delivered through videoconference programmes or apps – depending on which one works best in the CUSTOMER’s country of permanence.

Downloadable products will be delivered no later than 48 hours from the purchase confirmation e-mail sent by 121 ITALIAN TUITION.

For each order placed on the website www.121italiantuition.com, 121 ITALIAN TUITION issues an invoice for the product purchased. The invoice will contain the information provided by the CUSTOMER during the purchase procedure. After the issue of the invoice, it will not be possible to make any changes to the data indicated in the invoice.


ARTICLE 9 - Liability

121 ITALIAN TUITION does not assume any responsibility for inefficiencies attributable to force majeure or unforeseeable circumstances, even if they are due to malfunctions and inefficiencies of the internet network, in the event that 121 ITALIAN TUITION is not able to execute the order within the time limits set out in the contract.


ARTICLE 10 - Access to the site

The CUSTOMER has the right to access the site for consultation and making purchases. No other use, in particular commercial use, of the site or its content is permitted. The integrity of the elements of this site, whether sound or visual, and the technology used remain the property of 121 ITALIAN TUITION and are protected by intellectual property law.


ARTICLE 11 - Cookies

The website www.121italiantuition.com uses ''cookies''. Cookies are electronic files that record information related to the CUSTOMER's navigation in the site (pages consulted, date and time of consultation, etc.) and that allow 121 ITALIAN TUITION to offer a personalized service to its customers.

121 ITALIAN TUITION informs the CUSTOMER of the possibility to deactivate the creation of such files by accessing its Internet configuration menu. It is understood that this will prevent the Customer from purchasing online.

Please, refer to our Cookie Policy page for further information.


ARTICLE 12 - Integrity


These General Terms and Conditions of Sale are made up of all the clauses that make them up. If one or more provisions of these General Terms and Conditions of Sale are considered invalid or declared invalid by law, regulation or following a decision by a court having jurisdiction, the other provisions shall continue to have full force and effect.


ARTICLE 13 - Applicable law and place of jurisdiction

This website is established in Ireland in accordance with the laws of the Republic of Ireland and will be governed by the laws of that country. When you use the site, you accept that your use of the site and any information on the site, will also be governed by the laws of Ireland and if any dispute arises from your use of the site or any of the information on it, you agree to allow such dispute to be heard in the Irish courts.


General terms and conditions of sale updated on 7 May 2020

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